Support.
The fastest way to reach us is email. We aim to reply within one business day.
Contact
- support@meetchance.ai
- Response time
- One business day (Monday–Friday)
- Timezone
- America/New_York (UTC−05:00)
Common questions
I sent an email — when will I hear back?
Within one business day during the week. Emails that arrive over the weekend or a US federal holiday are answered the next working morning.
How do I delete my data?
Email support@meetchance.ai from the address you used to contact us, and we'll remove the record within 30 days. See our privacy policy for the full details.
Is Chance available now?
Chance is in an early, invite-only period while we bring on the first families. If you'd like to know when access opens more widely, email us and we'll keep you posted.